Just wanted to tell you how thrilled we are with our Simmons mattress purchase. This purchase was for my son, who just moved into his first apartment. We can't believe how easy it was to choose the right mattress with your help, online, based on his sleeping preferences. The delivery people were very courteous, arrived on time, and set up the frame and mattress quickly and efficiently. When I asked my son how he would rank his new mattress compared to the one he has at our home, on a scale of 1 - 10, he said the home mattress was a "5" and the new one was an "8". However...the next morning we spoke after he slept on his new mattress for the first time, and he said, "Oh mom, I slept SO well. That mattress is a 10". I always thought a mattress was one of the most difficult things to shop for, and buying from you online couldn't have been easier. I'll definitely recommend you to all my friends. Thank you SO much!
- Mary Dancy, MI
I received my Simmons Atkins Plush Firm queen mattress set on Saturday & I must say that I'm very impressed with the whole experience. Customer service is unparalleled. The delivery team was very nice & helpful which made things go very quickly & easily. The mattress is exactly what I had hoped and am very happy with them. I just wanted to thank you for your professionalism. It's a breath of fresh air to have a transaction go so smoothly, even 800 miles away. I'd recommend The Sleep Doctors to anyone!
- Stephanie, KY
Hi , yes we got Simmons mattress and are adjusting to a mattress that doesn’t dip. We love it thanks!!
- Israel, Calif
We received our three Simmons queen sets and we were so pleased with the excellent service. Your help in making sure our box springs were the right height for our new beds was absolutely correct. We would have made a mistake without your advice. The delivery service was great and we will certainly recommend you to our friends! How nice to experience such great Customer Service, it’s almost non-existent today.
- Joe & Linda, Florida
I just wanted to tell you how much I love my mattress. I got it last week and after a week of sleeping on it I can tell you that it is very comfortable. I got the Sealy Reserve firm pillowtop and it was just the right thing for my back condition. It is very soft on top but not too soft and seems to keep me aligned properly through the night. Your recommendation, after hearing my situation, was right on the money! Thanks again for your patience and your knowledge.
- Virginia, NY
I wanted to tell you that we received the Simmons Klairmont Pillow Top this week and the first night on it was blissful! Have not had a decent sleep for a while now and I thank you for your excellent service in helping us pick the right bed for us. Not only you gave us the best price and the best deal, but you stayed on top of it to let us know about the status of our order. We will definitely recommend you to our friends and family.
- Ray, Calif
We LOVE the set! Your recommendation was on the money. I'm glad you suggested the softness of the Sealy Cotillion, it is exactly what we were hoping it would be. The aches and pains are gone & we've actually had a good night's rest for the first time in a long time! And did I mention it is EXTREMELY COMFORTABLE?! LOL! You were right about the standard foundation, too. It is just the right height for us, and it looks absolutely beautiful in the room!
Thank you again for all your time & patience! You helped make a really tough purchase a lot easier to handle. I can honestly say that I felt like an "informed" consumer with your guidance, instead of the frustrated customer that walked out of several brick & mortar mattress showrooms. I have already started telling people about the level of service you provide, and will certainly be back when it's time to upgrade the kids' beds.
Thanks again, It has been a true pleasure!
- Kelly & Lee, Bangor PA
Mattresses were delivered on Saturday as promised. The delivery guys were great! Thanks again!
- Steve, NY
Thanks for following up. The delivery went well. I had no idea that Simmons actually builds the mattress when you place the order. Thank you for a smooth transaction.
- Doug, MD
Everything went great. Finally a company with good customer service!! Thanks so much you really made this easy.
- Brandon, NY